Privacy Policy

Effective Date: 16/08/2025

Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, booking system, and services. By accessing our site or booking with us, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and passenger information provided during booking.

Booking Details: Pickup and drop-off locations, date, time, and travel preferences.

Payment Information: Processed securely through trusted third-party payment gateways. We do not store your credit card details.

Technical Data: IP address, browser type, device information, and cookies to enhance user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

To process bookings and provide transportation services

To communicate with you regarding confirmations, updates, and customer support

To improve our website, services, and customer experience

To comply with legal obligations and prevent fraudulent activity

To send occasional promotional offers (only if you have opted in)

3. Sharing Your Information

We value your trust and will never sell your personal data. However, we may share information in the following cases:

Service Partners: With trusted drivers and partners only to fulfill your booking.

Legal Requirements: If required by law or government authorities.

Third-Party Providers: For payment processing, website hosting, analytics, and marketing tools.

4. Data Security

We implement strict security measures to safeguard your personal data. Our website uses SSL encryption, and all transactions are processed through secure, PCI-compliant systems.

5. Your Rights

You have the right to:

Request access to your personal information

Correct or update your data

Request deletion of your data (subject to legal retention requirements)

Withdraw consent for marketing communications at any time

To exercise these rights, please contact us.

6. Cookies & Tracking

Our website uses cookies to personalize content, analyze site traffic, and enhance your browsing experience. You may choose to disable cookies in your browser settings, but some features may not function properly.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us